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Make the Trauma of the Interview a Thing of the Past
By Phil Ross

Ask any hiring authority the two most traumatic moments in their professional career. They will say hiring and firing. Ask any candidate the two most traumatic moments in their professional career and they will tell you the same: being hired or being fired. Therefore, with the interview, you are entering one of the two most traumatic moments for both sides. Is there any wonder therefore why we have confrontations instead of conversations. What is it that causes this trauma? Is it the fear of the unexpected? Will the hiring authority make a mistake in hiring? Is the candidate going to make a mistake taking a job he or she should not take? All of these fears are very present and it is only because both sides are totally unprepared for the interview.

Therefore the axiom: it's not the most qualified candidate that gets an offer, but the one best prepared for the interview.

Too many people know that a job is available. To actually get the job you may have no idea how much you need to know about the company before you interview. For example, you should know the organizational structure of the company, how you will fit in, and what the work will be. To have really done your homework would be to determine what are the functions, the disciplines, the structure, who will report to whom, and even the personalities of some of the managers. Then, if you are asked, "how do you expect the reporting process to be?" you will have an appropriate answer and you will be able to communicate what you have done in the past and how it would now relate to the new job. This is one of as many as 64 questions that you will want to anticipate in the interview process.

You need to write down many, many questions that might be asked during the course of the interview. A qualified job counselor should be able to supply you with a full list of questions and may even be able to give you the training that a headhunter receives when filling a job order. You will need to prepare extensively to succeed in your interviews.

Being able to respond articulately to any question is not an accident. It requires practice. It is much like learning a script. Unless each of these questions is firmly implanted in a your mind, and the correct response to these questions is also firmly implanted, then you are going into an interview totally unprepared. You must be prepared to answer any question that is asked of you. You can't say, "Oh, I will do what you do." You've got to further determine under normal circumstances what is the process that you will follow.

In order to answer a question correctly, you must also understand what is really being asked. If you don't know, ask the interviewer to clarify what he or she means. It is said that a New Yorker responds to a question with a question. Well, in this case I now encourage you to become a New Yorker. The oldest maxim in the world is that you are there to sell yourself. Obviously you must be able to sell what the buyer is buying. If you do not know what the buyer is buying, you need to actually determine what they are really looking for, or you will never get the job.

Action point: Practice your responses to questions. Have in front of you a minimum of 100 questions that might be asked during your interview. Practice your responses. The point is to become totally fluent. At the moment the fluency ends, so does the interview. How do you get fluent? Practice, practice, practice. It is refreshing to know that you can actually prepare for an interview in a way that will get you the job.

Phil Ross is the "Dr. Phil" of the employment industry, according to Paul Hawkinson, publisher of the nationally acclaimed Fordyce Letter. He is a leader in the employment industry. He offers seminars to job seekers throughout the U.S., Canada, and the world. Phil trains hiring authorities within corporations. He has trained thousands of outplacement professionals and is considered the headhunters' headhunter.


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